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Student Device Support

Supporting instruction, student safety, data protection, and operational excellence across Cushing Public Schools.

Student Device Support

Students at Cushing Public Schools have access to request technology support using our IncidentIQ system. Submitting a support request helps us respond efficiently and ensures your issue is tracked, assigned, and resolved.

Why use IncidentIQ?

Learning to submit support requests prepares students for college and the workplace, where technology service systems are commonly used. It also helps our team respond quickly and accurately.

How to Submit a Student Support Request

  1. Log in using your CPS Google account.
  2. Select your assigned device (if prompted).
  3. Choose the issue category that best matches your problem.
  4. Provide a clear description of what is happening.
  5. Submit the request.

Common Issues Students Can Report

  • Device will not power on
  • Broken screen or keyboard
  • Login issues
  • Wi-Fi connectivity problems
  • Application access issues

Frequently Asked Question

Is IncidentIQ the only way to get help?
No. Students may still speak with a teacher or visit the office for assistance. IncidentIQ simply allows requests to be documented and routed efficiently so nothing is overlooked.

Need immediate help?

If your device issue prevents participation in class, notify your teacher right away while also submitting a support request.